Computer Support Blog

RESCUECOM’s 2014 Q3 Computer Reliability Report results are in, just in time to allow you to compare tech devices before buying on Black Friday or Cyber Monday. With all of the deals on technology this time of year, you want to make sure to get the best device you can for your money. Whether you are looking for a computer or a tablet, RESCUECOM’s Computer Reliability Report will give you all the information you need to make the right purchase. Even if you are looking to buy a device for someone else this holiday season, RESCUECOM’s convenient reliability grades will help you choose the perfect fit. Read more »

Our social media serves many purposes, from business applications to maintaining relationships to personal entertainment. A new product from Riffsy expands on the personal entertainment and communication aspects of social media by allowing you to share GIFs and videos right from your keyboard. The app’s developers tout it as the easiest way to share GIFs everywhere, permitting users to instantly share to all their favorite messaging services with one tap. It is simple to share media as a GIF or a video, or simply post the link itself. There are millions of GIFs to search from in order to find the best one for users to express themselves. It is not limited to the image itself; it can include audio as well. This is a useful app in general for people who enjoy the aspect of expression that media can offer rather than static, traditional communication. Read more »

Before the Internet took over popular media, television was not only the dominant medium for entertainment, but in many ways was also a very social medium.  Groups of friends and families would often watch television together as a collective activity.  They would talk and interact while their favorite shows were running rather than sit in silence.  People would do this especially often during sports broadcasts, and in fact, many still do, as Super Bowl parties are part of a lot of people’s yearly social calendars.  However, for most situations, the social element of TV has transferred online.  Rather than talk about what’s happening on a show with friends that have come over for the night, people go on Twitter and Facebook to post status updates about it.  Cool product in technology Tok.tv is working to make the social aspect of watching television more interpersonal again and ironically, is doing so with the use of technology itself.  Tok.tv is a mobile app that combines a second screen experience for television with group voice chat over the Internet.  Users who have issues downloading the app can get help from an Android support or Apple support professional depending on the device that they own. Read more »

With more and more software companies moving to cloud solutions for their customers, it is hardly a surprise that there is now a cool product in technology that lets video production workers edit video in the cloud.  Loopster allows its users to upload videos to their account and login from anywhere to edit and alter those videos online.  With Loopster, people can edit and refine all types of video, from amateur home videos to professionally recorded films.  Anyone can use Loopster by going to the product’s website and creating an account.  From their account pages, people can manage all their videos and work on numerous projects at the same time.  For any users who have difficulty while trying to access this cool product on one of their computers, a home network support provider may be able to help provide a solution to connectivity problems. Read more »

Independent retailers always have many hurdles to deal with when trying to set up complicated POS systems that can be costly and time consuming.  Small businesses often run into technical troubles or have difficulty maintaining their POS systems and the transaction data collected by it over time.  Cool product in technology Bindo wants to give small businesses a leaner solution to inventory and POS systems.  With Bindo, POS data is securely stored in the cloud and storefronts can operate with just an iPad and a few accessories.  With Bindo’s use of mobile technology and cloud data, small retailers have a simpler solution to finding a fully functional POS system that serves their needs.  Bindo’s POS system works through Apple mobile devices such as the iPhone and iPad rather than through any complicated computer system.  Rather than struggle to fix a system when it goes down, Bindo users have the option of simply contacting a mobile computer support company. Read more »

Mobile technology has changed the way musicians record their art in many ways.  It is now viable to use a smartphone or tablet to record multi-track performances as well as mix and edit the results.  Recording decent audio tracks used to be something limited to only a select few artists who could afford time in a professional studio.  New affordable music recording apps have revolutionized the state of professional music and made it possible for many amateur musicians to record high quality tracks without excessive resources.  Now, cool product in technology WholeWorldBand wants to take things another step forward by letting musicians not only record tracks on their mobile devices, but also collaborate with others on their works in progress.  Read more »

RESCUECOM released the results of the computer reliability report for the first quarter of 2014 today.  The report revealed that Samsung has once again risen to the number one position in the reliability rankings.  In the previous reliability report, Amazon debuted in the number one ranking with an extraordinarily high reliability score.  While Amazon managed to maintain a strong score this quarter, the company could not keep the top spot in reliability.  Instead, perpetual top performer Samsung once again became the most reliable computer manufacturer on the market according to the study. Read more »

Reading can be an expensive hobby.  Hardcover books often cost between fifteen and twenty dollars and many paperback books hover around the ten-dollar area at bookstores across the United States.  However, avid eBook readers know that going digital can save people a significant amount of money.  While eBooks aren’t often cheaper than their physical counterparts upon initial release, digital bookstores provide readers with free and heavily discounted books far more than physical retailers do.  However, readers have to dig through the depths of different eBook stores like Amazon’s Kindle Store, Google Play, Apple iBooks, and Nook’s digital store to find these deals.  Most companies do not heavily advertise these discounts, especially in niche genres that have many digital readers.  Cool person in technology and entrepreneur Josh Schanker wants to make it much easier for eBook readers to find these deals.  In fact, with his company BookBub, he wants to make it completely effortless.  Schanker’s company provides a service that both curates specific eBook deals for its customers and automatically delivers the deals via email.  Anyone who has trouble receiving email will obviously need to contact a remote tech support company for help before using BookBub. Read more »

For many years, independent business owners had to spend time learning how to use design tools such as Photoshop if they wanted to create their own business card or letterhead.  With modern mobile technology however, cool people like Ellen Johnston have made it much easier to create a design for a small business that is truly someone’s own.  Johnston founded a company called Makr that creates an iPad app, which provides small business owners with a simple design suite that lets them customize their own paper materials such as business cards, labels, letterhead or anything else.  Johnston works to ensure that the Makr design tools on the iPad app strike a good balance between being simple to use and capable of total customization.  She wants independent crafters and business owners to have no problem creating designs they can claim for themselves regardless of technical knowledge needed for programs like Photoshop.  According to Johnston, no one should ever have to call iPad tech support just to navigate the Makr app and start designing. Read more »

The standard phonetic method of teaching children to read, where kids learn the associated sounds with each letter individually before applying that knowledge to “sound out” the words they read on the page, can be a tedious and slow process for many children.  The makers of cool product WriteReader believe there is a better way to help children who are struggling with the phonetic method to learn to read.  WriteReader is an iPad app that engages kids in reading by teaching them to write simultaneously, intertwining the two learning processes more fluidly.  The developers based the app on research specifically done to find ways to decrease the time it takes for children to learn to read.  Researchers found great benefit in students learning to read and write concurrently.  This led the developers of WriteReader to take advantage of mobile and touch technology and create a tablet application that would give kids access to an alternative learning method.  If you have kids and want to download the application but struggle using your tablet, you should know that iPad support is always available.  Read more »