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Tech Support Blog

Make Your Teleconference Into An Event With The Polycom Unified Conference Station!

For many people, the idea of teleconferencing was a novelty idea in television shows like Star Trek and Mission: Impossible!  In one of the most pragmatic translations of science fiction into technological fact, communicating virtually instantaneously using both visual images and an audio transmission is now a reality.  One of the coolest pieces of hardware that makes this possible is the Polycom Unified Conference Station. Read more »


Love Your Computer, But Need More Space? The Genica 5.25″ IDE Mobile Rack Removable Tray May Be For You!

Personal computers may no longer be incredibly expensive, but the truth is that – especially in a recession – people are looking for any reasonable way to save money.  Certainly, one good option can be to upgrade components of your computer as opposed to buying a new computer outright.  Now, it is possible to save money and time by upgrading your hard drive(s) in such a way that you do not have to stop using your old hard drive.  By swapping out your current hard drive with a new hard drive (or drives) you can continue to use a single computer with multiple configurations.  To make it work, though, you need an easy way to swap out your hard drives.  For that, there is the Genica 5.25” IDE Mobile Rack Removable Tray! Read more »


The Altec Lansing iM-237 Orbit Ultraportable Speaker For MP3 Players

One way for consumers to evaluate the quality of a product, especially after it has been on the market for a little while, is to compare the price of the item new to the price of used versions.  Consumers will generally not pay full price – or even close to full price – for an item that has been pre-owned.  However, high-quality products that are in limited supply and are an exceptional value at their new price will often have a price in the used marketplace that is remarkably close to the price of the item new.  When consumers are willing to pay virtually the same price for an item new or used, it is a ringing endorsement of the quality and longevity of that product.  By that standard, the Altec Lansing Orbit Ultraportable Speaker is a cool electronic device that music enthusiasts remain very excited by. Read more »


Scan Anywhere And Everywhere With The Mobility Air!

Over the last few years, business travelling has changed dramatically.  While many businesses have been able to reduce corporate travel by more effectively teleconferencing using new technology, many business travelers have more intense needs while traveling.  Often, air travel is not a chance to relax, it is prep time for the businessperson and many businesses expect their traveling executives and technicians to be in contact, especially on longer flights.  As a result, new technologies have emerged in order to make the office a more portable thing; the office is no longer necessarily a place, but the equipment one utilizes while on the job!  One of the increasingly vital products for business travelers is the portable scanner and one of the best portable scanners on the market today is the Mobility Air. Read more »


John Bartlett Has Been Bringing Cool Software To The Market For Years!

The software field has become an important marketing tool for other, seemingly unrelated, fields and businesses.  As a company finds profitability in one venue or medium, they often look to expand and, when it comes to software, that usually means synergizing a brand name with a new-to-market piece of software.  So, while there are many different software programs that allow you to play with home design, only HGTV Ultimate Home Design has the endorsement of a major cable network that specializes in such things as home repair and interior design.  The “HGTV” moniker adds a level of celebrity and consumer enthusiasm to the software and to get the name attached to the program, the software company Nova Design had to make a business arrangement (license)  with the company that owns HGTV.  Such licensing agreements are becoming increasingly important in the software market and that makes people like John Bartlett more important than ever! Read more »


How Surge Protection Cleans Up Your Dirty Power Supply

Computer repair companies, like RESCUECOM, encounter a wide variety of computer problems every day.  Because there are so many parts of computers that can fail or break down on their own from regular wear, it is distressing to discover how frequently damage to computers is reported from something that is easily preventable.  One of the easiest ways to prevent computer damage and protect your investment in your computer and other electronic devices is to purchase and properly use a good surge protector or Uninterrupted Power Supply (UPS). Read more »


When You Have Large, Protected, Data Storage Needs, The V-Trak E-Class Fibre Channel Storage System Delivers!

Both businesses and individuals are finding increasing need for versatile data storage options.  Property owners, especially, are finding that having a security system is seldom sufficient; they must have increasingly thorough surveillance records in order for the system to be useful (i.e. in aiding in the identification of interlopers) and insulate owners from lawsuits (i.e. having visual records of events involving accidents and building repairs).  That is why, more than ever, a good security system must be paired with a data storage system that can accommodate large volumes of digital records.  That is where the V-Trak E-Class Fibre Channel Storage System excels. Read more »


Selling The World On RAID Storage Solutions, Suresh Panikar Succeeds!

Getting individuals and corporations to think differently about technology can be a difficult thing.  Many businesses consider the bottom line and Quarterly earnings above all other factors and most consumers are not keen on taking the time for someone to educate them on the full impact of their technological choices.  But education is a key factor in the success of many technology companies, especially when it comes to consumer products.  Attempting to get private consumers to invest in products that they have traditionally associated with business and industry can be a real uphill battle.  Few executives know that like Suresh Panikar. Read more »


Dazzle Multimedia Lives Up To Its Name With The Dazzle 6-in-1 Reader.

With so many different forms of digital media and digital storage devices, it can be a real hassle to share or swap files between devices.  While USB flash drives can be very handy for solving problems associated with data storage or file sharing, sometimes there are an inordinate number of steps between the original storage device and the flash drive.  For those who have many different types of devices that use different card-based media – like digital cameras, digital camcorders, and memory sticks – the Dazzle Multimedia Dazzle 6-in-1 Reader may be a real asset! Read more »


If You Do Not Have A Computer For Your Media Center, The Shuttle XPC Barebone XS35GT V2 Is A Great Option!

With the sheer volume of people who use the Internet to get their media – movies, music, television programs, etc. – it is unsurprising that various computer manufacturers are now designing PCs for interaction with your home theater.  These new computer models are stripped down, prioritize processing abilities that optimize rendering visual data, and connect to your high definition television and home theater sound system.  One of the premium models of computer for this purpose is the Shuttle XPC Barebone XS35GT V2. Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending