Computer Support Blog

The industry of ticket reselling has changed significantly thanks to the Internet.  Before the web took over, legitimate ticket reselling meant going to ticket brokers or special agencies.  Now, with companies like StubHub having become very successful, it’s far easier for the average person to resell tickets online without having to resort to scalping at an event.  However, one of the downsides for consumers when buying second hand event tickets online is that sellers now lock in their prices.  The nature of sites like StubHub leads consumers to make quick purchases and leaves no room for negotiations over ticket prices.  Cool person in technology Dan Rubendall founded Zigabid to put some power back in the hands of ticket buyers.  Zigabid connects resellers and potential buyers online and allows for back and forth negotiation over price.  Rubendall instituted an offer and counteroffer system into his website that allows for more flexible pricing.  Any users who have trouble making use of Rubendall’s system online should get help from a tech support service. Read more »

One issue that hiking enthusiasts face when they travel across the country to conquer many different hiking trails is that quite a few major trails lead to places where no cell phone signal exists.  No phone signal means the GPS function of many smartphones becomes useless.  Cool product Gaia GPS allows users to download GPS data for specific hiking trails so they can use the maps and data points even when they have no Internet connection out in the wilderness.  Gaia GPS is available on the web, on iPhone and on Android devices.  People can load the data for their particular hiking trail or trip on the app beforehand and then access the maps they need while hiking.  Any people who have trouble operating the app on their smartphones or tablets should get mobile IT support to help. Read more »

Thousands of families depend on nonprofit services to get by every day in the United States.  Some of these services are government-provided while independent charities run others.  However, cutting through red tape and getting access to these services is not always simple, and many families miss potential help that could make a huge difference in their lives.  There are online directories that can lead people to certain websites and organizations that might help them, but this is only part of the process.  Many families have no idea what to do to get the help they need once they contact an organization, and not every nonprofit has the resources to guide people through different processes.  That’s where cool person in technology Ray Faustino comes in in order to help people with his tech startup OneDegree.  OneDegree doesn’t just provide families with a list of phone numbers and websites, but guides them step by step to getting the aid they need if they are experiencing tough times.  Those who want to use OneDegree but need help navigating the website can get assistance from a reputable online computer support service. Read more »

The greatest challenge for any musician that wants to make an impact on the music industry is getting a major label to notice them in the first place.  While the Internet has made it possible for some artists to make a living independent of major labels, global success and fame usually still require the backing of the larger industry.  With the sheer number of musicians working and trying to gain a following, it often seems like pure luck is the greatest factor in receiving attention from a major label.  Cool product Chartburst wants to use the web to change this system and let fans decide what artists get the chance to connect with major labels and earn a record deal.  Chartburst allows artists and bands to create profiles on their site and for fans to vote on the songs they release.  Chartburst then tallies all the positive votes for particular songs and artists and creates a chart listing the most popular musicians and songs.  Chartburst then sends the highest rated music on their charts directly to several major labels for evaluations.  Any musicians or listeners who have difficulty navigating or joining Chartburst should call a phone computer support service.  Read more »

Two of the most common uses for the web are getting news and finding entertaining content.  Most people bookmark sites and use search engines to find the content they want to consume.  However, cool person in technology Dan Olsen believes it can be even easier to for people to find content on the web.  Olsen refers to his company YourVersion’s main product as a “discovery engine”, which detects a person’s preferences and interests in order to deliver them new content every day automatically.  YourVersion uses two methods to find content that users will enjoy on the Internet: bookmarks and interest tags.  Users can add interests to their profile manually and YourVersion will find content related to those interests.  However, YourVersion also supports website bookmarking and any sites that a user bookmarks for later use on YourVersion also inform the product when it retrieves new content for the user.  People who have trouble signing up for Olsen’s service online can get assistance from a home tech support company. Read more »

Taking detailed notes in class during college is essential in attaining a good GPA.  However, truly excellent and well-written class notes have value that some students may not realize—monetary value.  Students miss classes due to personal problems or sickness very often and they need help to get the information they miss out on when they aren’t in class.  A student who takes excellent notes can be of great value to those students who miss classes for any reason.  Now, a cool product in technology called NoteWagon wants to help students cash in on the value of their hard work in class while also helping students who would benefit from access to good notes.  NoteWagon lets students upload their class notes and post them online.  Other students can then log on and purchase the right to download the notes for the classes that they have missed.  If NoteWagon users lose any notes that they have downloaded from other users, they should get help from a data recovery service. Read more »

Driving attendance to events is not a simple task.  Even if an event should theoretically have drawing power on paper, getting people to come to it can still be an uphill battle without proper marketing. One of the most powerful ways to spread awareness for events is through word of mouth. This reality is likely due to the fact people are most likely to trust recommendations and ideas from people that they already know.  Cool person in technology Anna Sergeeva wants to help event promoters and marketers improve their attendance numbers by leveraging this reality with her company Planana.  Planana provides marketers with online tools that provide special perks to attendees that share information about an event through social media. As attendees share information about an event online, it increases the reach of an event’s marketing by word of mouth.  With more reach on social media, Sergeeva believes attendance numbers will rise for promoters who use her product.  Read more »

One of the most difficult aspects of trying to lose weight is keeping track of calorie intake.  In order to keep weight off once someone loses it, that person needs to know what foods may help and hurt them as they continue.  A general idea about what food is healthy doesn’t always cut it when trying to maintain a physique.  Cool person in technology Dr. Mark Boguski wants to help people maintain their weight with his company PhotoCalorie.  Boguski’s company gives users a mobile app and web platform to keep a digital journal that allows them to keep track of nutrition information for all the food they intake.  With PhotoCalorie, people can easily search for the nutrition information of the food they eat.  PhotoCalorie’s database contains specific nutrition facts about thousands of different foods.  Users maintain a journal of everything they eat and tag the nutrition information to each entry.  This process lets people find out what helps them lose weight and what hurts their efforts. Any users who experience unexpected problems signing up for PhotoCalorie can get help from a remote tech support provider. Read more »

Despite the rise of digital music and the continual shrinking of the physical media business in the music industry, there still remains a healthy section of the market that prefers vinyl records.  Companies continue to print vinyl records for collectors and disc jockeys despite the fact that the technology is half a century old.  Many enthusiasts still claim that vinyl records sound better and then seek out records rather than choosing to switch to digital music.  Regardless of whether those claims about sound quality are true, there is no denying the modern market for vinyl.  Cool product Vinylfy now wants to give record collectors a way to interact with each other and promote their collections via the Internet.  This cool product gives collectors an online space to show off their collection on a personalized profile.  Users can also maintain wishlists on the site to facilitate record swaps. Users who cannot create an account on the site may want to contact remote tech support to see if it’s an issue with their technology.  Read more »

Texting has become one of the most prevalent forms of communication for everyone from powerful CEOs to pre-teens still in middle school.  The ease and convenience of texting makes it a preferred form of communication.  Still, when publishing interviews, people commonly use phone calls or in-person conversations.  While these live forms of interview make more sense for television and radio, a print journalist would benefit from using a less time consuming and more convenient option like texting.  Cool person in technology Blake Ian believes that using text for journalistic and even promotional interviews has untapped potential.  That’s why Ian founded his company Tawkers, which lets people publicly publish the text conversations on the web.  Anyone who has trouble joining Ian’s website to try out the Tawkers service can get assistance from a smartphone computer support service. Read more »