Computer Support Blog

People often look at social networking sites and public blogs as a way of journaling or recording one’s life online.  However, there is one inconsistency with the “journal” metaphor.  Most people have never posted the content of their physical journals or diaries in a public place for anyone to see and add comments whenever they want.  Meanwhile, social networks and blogging sites such as Facebook and Tumblr set everyone’s status updates and photos to public by default so that anyone can see or comment on them.  Cool person in technology Siqi Chen has created an app that seeks to address this inconsistency by giving users a truly private multimedia journaling experience.  Chen calls this new app “Heyday”.  While users can update their Heyday profiles the same way they would update their social network accounts and even set automatic updates, none of the information on Heyday appears to a public audience.  Chen wants Heyday to be a private experience, unlike so much of what social media is on the rest of the web.  Read more »

Mobile technology has changed the way musicians record their art in many ways.  It is now viable to use a smartphone or tablet to record multi-track performances as well as mix and edit the results.  Recording decent audio tracks used to be something limited to only a select few artists who could afford time in a professional studio.  New affordable music recording apps have revolutionized the state of professional music and made it possible for many amateur musicians to record high quality tracks without excessive resources.  Now, cool product in technology WholeWorldBand wants to take things another step forward by letting musicians not only record tracks on their mobile devices, but also collaborate with others on their works in progress.  Read more »

RESCUECOM released the results of the computer reliability report for the first quarter of 2014 today.  The report revealed that Samsung has once again risen to the number one position in the reliability rankings.  In the previous reliability report, Amazon debuted in the number one ranking with an extraordinarily high reliability score.  While Amazon managed to maintain a strong score this quarter, the company could not keep the top spot in reliability.  Instead, perpetual top performer Samsung once again became the most reliable computer manufacturer on the market according to the study. Read more »

Most calorie counting technology, whether it’s a smartphone app or a dedicated wearable device, provides people with pure data.  That data usually includes calories burned, steps taken, and numerous other cold hard facts about the user’s daily health statistics.  However, the problem with this system is that most users of these fitness tracking apps and devices do not know exactly what to do about the data they receive.  Without being extremely well educated in the subjects of nutrition and personal fitness, people have no context to what the data they collect actually means for them.   Everyone’s body is different and the same data will mean very different things to people depending on age, weight, gender, athleticism, and various other factors.  Cool product Fjuul is a fitness tracker that tries to solve this problem by taking a different approach.  Rather than provide users with massive amounts of data that they don’t even understand properly most of the time, Fjuul provides people with one easily understandable metric that they can follow: Fjuul points.  Users who want to try Fjuul’s system can download the app on their iPhone or iPod.  If someone has trouble installing the app on his or her device, contacting Apple tech support would be the best course of action. Read more »

Wine is a passionate hobby for millions of people all over the world.  Wine tastings and winery tours draw huge numbers every year.  Now, a cool product uses mobile technology to cater to the passionate wine enthusiast community.  Vivino is a mobile app available on both Android and Apple devices that allows users to discover, review and share information about all the wines they try.  Vivino contains a giant database of available wines for people to access the details about at any time.  Users can look up different wines and learn not only where it comes from, its flavor profile, and where one can buy it, but also what other wine drinkers think of it.  Vivino lets people leave starred reviews of thousands of different wines and share their opinions of the products.  People can favorite specific reviews and even follow users that have similar tastes to them.  When people become friends on Vivino, they each receive updates when the other user reviews a new wine.  Enthusiasts can find new wines to try out, or even avoid, based on the tastes of their Vivino friends.  Anyone who has trouble while downloading Vivino from the App Store or the Play Store will need to get Android support or Apple tech support to help. Read more »

RESCUECOM has just released the 2014 Computer Reliability Report, and it contains a shocking change in the status quo regarding reliability statistics. Up until now, it had become commonplace to see Samsung and Apple in the top positions in technology reliability.  However, that is no longer the case as a new player has come from nowhere to dominate the field.  Amazon’s line of Kindle Fire tablets have not only sold excessively well and taken a sizeable chunk of the overall market, but also managed to provide extremely reliable products.  Despite Amazon’s impressive market share, the company’s tablets accounted for a nearly insignificant amount of tech support calls to RESCUECOM’s Certified Level-3 technicians.  With so few people calling in for tablet computer support help with their Kindle Fires, Amazon’s reliability score came out to be 7590, nearly ten times the score of their nearest competitor, Samsung!  Read more »

Most travel or concierge style apps target the lower and middle market of consumers, as that’s where you find most mobile users.  However, cool person in tech Matthew Rowe founded iVIP to cater to a very specific, premium piece of the travel market—the very rich.  Rowe created his suite of iVIP apps as part of a service that gives targeted advice, information, privileges and special offers to individuals of high net worth who prefer luxury accommodations and services.  Rowe believes there that the upper tier of the market is looking for a mobile app that caters specifically to their taste and lifestyle.  The iVIP apps come with a service where luxury companies offer members exclusive upgrades, products, and services to members of the app.  Rowe’s iVIP apps connect users to these services based on their specific location, as the app’s offers vary from city to city.  If you were interested in checking out the iVIP app but have trouble with your mobile device, a mobile tech support service would be the best option for you. Read more »

It takes an especially well trained ear to be able to hear a song and learn it from scratch on guitar.  While some musicians master this skill over time, others have struggled and wasted countless hours trying to learn new music from nothing more than a recording.  Capo 3 is a cool product that looks to make learning music from a recorded track an easier and more feasible task.  Capo 3, made by SuperMegaUltraGroovy Software, uses digital audio files to create musical notation so users can learn new music more quickly. The program accepts audio files in MP3, M4A, WAV, and AIFF formats.  Once someone uploads a song into Capo 3, it produces musical notation by automatically detecting the chords played in the audio track.  Users can make edits to the automatically detected notation if there is a mistake or if they want to add to what is already present in the recording.  Those who have trouble managing the audio files on their computer should seek a home computer support service for help. Read more »

Historically, musical instrumentation and composition has always developed alongside technology.  The potential tools at a songwriter and performer’s disposal have always determined the music that people have written and performed.  With mobile technology now such a prominent part of social existence, how can it impact the development of music now?  Mike Butera and his company Artiphon believe they have a possible answer with his newly developed device—“the Instrument 1”. Butera claims that the Instrument 1 combines modern mobile and touch technologies with the form factor of a string instrument to create a new experience for composers and performers.  While many have played with the idea of integrating a smartphone into a musical instrument as a gimmick, Butera and his team have taken a more sophisticated and serious approach.  The Instrument 1 has professional grade components and a hardwood finish that make it clear Butera and Artiphon want this piece of tech taken seriously.  Read more »

It’s always the right time to throw a steak on the backyard grill.  An app from iDevices takes some of the pressure off the grill chef by monitoring your food via your Apple or Android device.  The app developed by iDevices may be the perfect solution for your next party or just right for the non-stop schedule you keep.  Read more »