Computer Support Blog

There are many apps that look to replace the use of loyalty and rewards cards in retail stores in restaurants.  A growing number tech companies are also looking to make smartphones into a way to make everyday payments in the physical world as well.  Other apps exist to help customers gain rewards for spending their money as part of a new marketing model powered by mobile technology.  However, cool person in technology Ned Moore didn’t found his startup Clutch to do just one of these things but all of them.  Clutch is an app for both Android and Apple mobile devices that aims to replace users’ physical wallets altogether.  On Clutch, people can add all the physical cards they would normally keep in their wallets, such as store loyalty cards or gift cards, so they can shop directly from the app.  Moore also lets users add credit cards to the app along with store cards and gift cards.  Moore even lets people add coupons for one-time deals when shopping with the app.  Users who have trouble downloading the app or adding any type of card to it need to find a smartphone tech support service to help them. Read more »

When trying to engage customers, sometimes it’s just as important to let them engage you.  Cool product Zelo offers businesses a unique and interesting way for their customers to interact with them.  Zelo provides a cloud based platform for users to record video messages on a website and have those messages directly delivered to the site’s owner.  Rather than a typical comments section or impersonal email form for users to fill out, Zelo gives customers a chance to express their feelings on camera.  This concept is about as close as most users on the web can get to an in-person customer service experience and could very likely make people feel better about getting their voice heard.  Zelo delivers all video messages recorded with Zelo on the website directly to any inbox that a site owner dictates.  Owners can review all the recorded messages at their leisure.  Any customers who have problems recording video on a site using Zelo should investigate to see if their webcams need PC repair. Read more »

Mixed drink enthusiasts have one advantage over wine and craft beer connoisseurs—they have the option to be more creative with their drinks.  One of the most appealing aspects of mixing drinks is the ability to create new recipes and share them with friends and acquaintances.  Cool person in technology Ben Requena created GarnishBar to be an online resource for people who like to create and sample unique mixed drinks.  On Requena’s website, users create personal profiles and post different recipes on them.  Each recipe must have a picture of the finished drink, an ingredient list, and clear directions on how to create it.  Users can like specific recipes on someone’s profile and eventually, Requena’s company will feature that unique drink on the main page of the website.  People can also leave detailed reviews of different drinks to let creators know their opinions regarding each custom concoction.  While one can find some common mixed drinks on the site, the vast majority of drinks are special variations of older concepts or completely new and unique ideas.  Anyone who has problem navigating through recipes on the site should contact an IT support provider for help. Read more »

Finding the perfect image for a website, brochure, or presentation is not as easy as it sounds.  Purchasing a unique image can take an excessive amount of time.  People can spend hours or even several days looking for exactly what they need on the web.  Cool product ImageBrief wants to make life easier for people looking for specific types of images to buy.  The team at this startup wants to utilize the unused photographs taken by many professionals to fill the needs of those hoping to find the perfect image.  Professional photographers often have thousands of photos that they have taken but never sold or posted to a portfolio.  ImageBrief gives photographers a chance to make money selling these pictures while helping others find the exact type of picture are looking for on the web.  People ask for specific kinds of photos on ImageBrief and photographers search through their past pictures to find appropriate matches.  If a user likes a particular image that a photographer submits, the two can then make the transaction for the image directly through the website.  Users should not hesitate to contact tech support if they have trouble viewing images offered to them through the site. Read more »

Wine is a passionate hobby for millions of people all over the world.  Wine tastings and winery tours draw huge numbers every year.  Now, a cool product uses mobile technology to cater to the passionate wine enthusiast community.  Vivino is a mobile app available on both Android and Apple devices that allows users to discover, review and share information about all the wines they try.  Vivino contains a giant database of available wines for people to access the details about at any time.  Users can look up different wines and learn not only where it comes from, its flavor profile, and where one can buy it, but also what other wine drinkers think of it.  Vivino lets people leave starred reviews of thousands of different wines and share their opinions of the products.  People can favorite specific reviews and even follow users that have similar tastes to them.  When people become friends on Vivino, they each receive updates when the other user reviews a new wine.  Enthusiasts can find new wines to try out, or even avoid, based on the tastes of their Vivino friends.  Anyone who has trouble while downloading Vivino from the App Store or the Play Store will need to get Android support or Apple tech support to help. Read more »

Even when people don’t have the money to donate to nonprofits and other causes, they are often willing to do anything they can to help.  Cool person in technology Mike Tang founded Raise5 in order to give people an outlet where they can use their skills to raise money for specific nonprofits and charity organizations.  On Tang’s website, people offer services for a price, but with a twist.  Rather than pay the person who provides a service directly, all money goes instead to a charitable organization of the worker’s choosing.  Users can offer services that cost anywhere between $5 and $50 on Raise5.  “Freelance fundraisers”, as Tang’s website calls them, post whatever service they want to perform on Raise5’s online marketplace.  These service providers advertise what charity they are supporting on each posting so buyers know what cause they are donating money to with each purchase.  Anyone who wants to offer services on the site, but has technical issues while creating a profile or posting, can get help from a professional cloud computer support service. Read more »

While the Internet has made it possible to create new radio stations outside of the traditional radio industry, doing so is not usually a simple or easy process.  Stations still need to have constant audio content, whether it’s talk radio or music. Scheduling and recording that audio content still takes up an immense amount of time and effort.  Cool product Radiojar helps people create and manage Internet radio stations with far less difficulty and hassle.  Whereas Internet disc jockeys would otherwise have to spend lots of money on professional software in order to manage their station, Radiojar allows people to do so through their cloud technology.  Read more »

There are thousands of different races that amateur athletes train for all over the world.  While famous marathons get a fair amount of press, there are also many 10K races, Ironman races, triathlons, and even half-marathons for runners and other athletes to experience.  Many of these races are unique as well, given the varied terrain they take place on as well as the different organizations and companies who run the events and determine the overall experience for athletes.  However, some of these races are better run than others and cool person in technology Greg Lou wants to help runners find the best races for them.  Read more »

Over time, many people’s grocery shopping become repetitive, and they end up eating the same meals over and over again.  Some may want to expand their palettes but due to budgetary issues or a lack of ideas for new recipes, they remain stuck in the same pattern.  Cool product Kitchin wants to help these people find ways to change up their usual meals without forcing them to change their shopping habits.  Kitchin uses the groceries a person buys to search the web and find new and unique recipes that someone can use with those ingredients.  Users download the Kitchin app, take pictures of their grocery receipts with their smartphones and receive recipe suggestions directly through their phone.  Kitchin uses image recognition technology to recognize what food items are on someone’s receipt.  Kitchin then crosschecks those ingredients against a large database of potential recipes to find new possibilities for the app’s users.  Of course, any users who experience trouble using their mobile cameras should find a smartphone computer repair service before trying the Kitchin app. Read more »

Making plans spontaneously is difficult.  Even with the advent of social media like Twitter and Facebook, trying to get hold of friends on short notice isn’t easy.  People aren’t always online and often don’t check social networks until it’s too late to take advantage of a spontaneous plan.  Cool person in technology Raji Bedi created doingtonight, a mobile social network, so that people have a specific place to go to when they want to make last minute plans.  On doingtonight, users post their potential plans for the evening and can tag specific friends and locations in their posts.  Those friends receive notifications about each proposed plan and can either call the original poster or simply show up if they are free that night.  By creating a social network exclusively for these occasions, Bedi is making it easier and less awkward to use social media for spontaneous outings and get-togethers.  Currently, doingtonight is available on iPhone.  Users who have issues installing it from the App Store can contact Apple tech support for help. Read more »