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Tech Support Blog

The How’s and Why’s of Malware

The number one cause for concern among Internet security and computer repair experts is malware.  A little known threat just a few years ago, these malicious programs can slip past Internet security and bring on extensive computer repair costs.

But what is malware?

Malware involves several different kinds of programs:

  • Trojan Horses
  • Rootkits
  • Viruses / Worms
  • Data Thieves Read more »

NEWS: Hackers Move to the Cloud

Internet Security News:  Hackers Move to the Cloud

Earlier this week McAfee reported that malware has reached previously unheard of levels, with over 10 million new pieces of malware cataloged over the first half of this year.

Unfortunately, not only are hackers developing more and more new bits of malicious code, they’re also developing new ways to deliver them.

Late last month, database security company Imperva discovered a “master hacker” phishing attack that indicated the hackers has based their attack in the cloud. Read more »


Internet Security: Safe Searching with Google

Google is the “King of Search”.  Now, it has another, less flattering title: “King of Malware.”  Google search results have become an Internet security threat.

The Barracuda Labs 2010 Midyear Security Report studied search engine results for ‘trending’ topics, and showed significant flaws in Google’s Internet security.

According to Barracuda, Google searches resulted in far more malware infected links – 69% – than results for Yahoo, Bing, and Twitter combined.  Read more »


Internet Security: Wi-Fi is Vulnerable

Our desire for constant connectivity has given rise to free Wi-Fi networks in hotels, coffee shops, and airports.  At home, many of us take extensive Internet security precautions, yet when it comes to free Wi-Fi, we don’t seem to realize the dangers we open ourselves up to such as malware, viruses, and even identity theft.

So what exactly is the difference in terms of Internet security, between the free Wi-Fi networks and those we use at home or work?  It’s simple – there is no Internet security with Wi-Fi. Read more »


Internet Security: The AV Virus

RESCUECOM’s computer support specialists handle hundreds of calls every week, giving them a sense of what the biggest Internet security threats currently are.

“Right now,” says Stanley Memmelaar a member of RESCUECOM’s sales team, “the AV virus is the number one Internet security problem.” Read more »


Rescuecom Releases 5 Tips to Detect Phishing

Phishing attacks threaten our Internet security and can be hard to detect.  They can lead to identity theft, viruses, or the need for computer repair.  To help protect your Internet security, RESCUECOM’s computer repair experts offer five simple tips for detecting phishing attacks.

•1.) Avoid Action – Phishing attacks work when you take action.  An email that requests information or features clickable links may be an attack against your Internet security.  Legitimate emails include cut and past style links to help you avoid clicking.  If there are only clickable links, the email is likely a phishing scam. Read more »


Internet Security: Fake Anti Virus Programs

RESCUECOM reminds users to utilize only legitimate anti virus software, such as our Internet Security Suite.

A common cyber attack uses fake anti virus software as a means for infecting computers with malware.  These attackers rely on fear to trick users into violating their own Internet security.  Read more »


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