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Tech Support Blog

The How’s and Why’s of Malware

The number one cause for concern among Internet security and computer repair experts is malware.  A little known threat just a few years ago, these malicious programs can slip past Internet security and bring on extensive computer repair costs.

But what is malware?

Malware involves several different kinds of programs:

  • Trojan Horses
  • Rootkits
  • Viruses / Worms
  • Data Thieves Read more »

40 Windows Apps Feature Critical Vulnerabilities

For users of Windows and its associated applications, the news is not good this morning.

Noted Internet security researcher HD Moore, of Rapid 7, reported Wednesday that 40 different Windows applications have serious security vulnerability.

The vulnerabilities are, according to Moore, similar to one found in Apple’s iTunes for Windows.  Apple has patched the vulnerability in that program. Read more »


Clickjacking Strikes Again

Facebook users may have been victimized by yet another scam.

Internet security firm Sophos has release information on another ‘clickjacking’ scam that hackers recently used to defraud Facebook users out of $5 a week.

While that may not sound like a very big scam, multiply $5 by even a fraction of Facebook’s 500 million users, and the totals add up quickly. Read more »


Facebook to Make Location Services Announcement

Facebook, the world’s number one social networking site, will hold a news event tomorrow at its corporate headquarters, to announce its new location-based service.

While Facebook has confirmed little, it has been rumored that the social networking site might be partnering with Foursquare, which Facebook attempted to buy earlier this year. Read more »


Facebook ‘dislike button’ really a viral attack

A new scam has begun spreading virally through Facebook, based on the often requested ‘dislike’ button.

Facebook, which allows users to ‘like’ posts, pages, and other content, has yet to create or approve a ‘dislike’ button.

Now a new scam spreading throughout the site tricks users into installing a rogue application which claims to be a dislike button.

Instead, the application uses each user’s account to virally spread itself, much like the “hot” and “funny” video scams which have plagued the social networking site in recent months.

Those attacks were designed to steal information from users, including their login credentials.

Protect yourself from this scam by avoiding any links, even from friends, that claim to provide a dislike button.  If you’ve already been victimized, deactivate the application, delete all posts referencing it from your wall, and eliminate it from your ‘likes’ and ‘interests’ in your profile.

As with the previous scams of this sort, changing your Facebook password is also recommended.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Viral Content: A Hidden Threat

Those funny videos on Facebook can actually be a major cause of computer repair problems.  Accessing viral content increases your chances of needing computer repair or computer support.

Just how extensive has the “viral video” craze gotten?

This week, a website called The Chive posted a series of pictures of a young woman quitting her job via dry erase board messages emailed to her co-workers. Read more »


NEWS: Hackers Move to the Cloud

Internet Security News:  Hackers Move to the Cloud

Earlier this week McAfee reported that malware has reached previously unheard of levels, with over 10 million new pieces of malware cataloged over the first half of this year.

Unfortunately, not only are hackers developing more and more new bits of malicious code, they’re also developing new ways to deliver them.

Late last month, database security company Imperva discovered a “master hacker” phishing attack that indicated the hackers has based their attack in the cloud. Read more »


Rescuecom Releases Top 5 Tips for Mobile Device Security

Rescuecom Releases 5 Tips for Mobile Device Security

SYRACUSE, N.Y., August 9, 2010 – Mobile devices are extremely popular, but also extremely vulnerable.   Internet security is no longer just a concern at home or the office, and phone data recovery is more than a solution for users.  To help you understand the issues of Internet security and phone data recovery for your mobile devices, RESCUECOM offers these 5 tips.     Read more »


Computer Support Tips: Making the Most of Patches

A key component in keeping your Internet security up to date is the free form of computer support provided by many major software companies – patches.

For example, Microsoft releases Internet security patches, along with non security computer support updates, on the second Tuesday of every month or “Patch Tuesday.”

Tomorrow’s Patch Tuesday will feature 14 bulletins with patches for thirty-four Internet security vulnerabilities in Microsoft’s products including Windows, Office, and Internet Explorer. Read more »


Internet Security: Safe Searching with Google

Google is the “King of Search”.  Now, it has another, less flattering title: “King of Malware.”  Google search results have become an Internet security threat.

The Barracuda Labs 2010 Midyear Security Report studied search engine results for ‘trending’ topics, and showed significant flaws in Google’s Internet security.

According to Barracuda, Google searches resulted in far more malware infected links – 69% – than results for Yahoo, Bing, and Twitter combined.  Read more »


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Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
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