Few things are more important than trust. Rescuecom seeks to earn your trust by providing a safe and secure computer service environment to resolve your computer and technology issues.
Certified Technicians
Rescuecom certifies only the best of the best techs to tackle your computer service or computer repair problem.
To achieve a Rescuecom certification, a technician must be:
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Highly Trained
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Well Educated
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Be experts at supporting technology (they must prove it before certification).
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Able to speak English impeccably
You can feel secure that our techs will get the job done right, the first time.
Background Checks
A Rescuecom certification doesn’t just mean technical expertise. It also means that technician has passed our thorough screening process including extensive background checks. When you allow Rescuecom into your home, office, or data, you are assured of your safety, security and privacy.
100% Satisfaction Guarantee
“Our service ends when you say your problem is fixed, and not one minute before.” – David A. Milman, CEO Rescuecom
We stand behind our work with the “safe computer service guarantee”™: If our recommended solution doesn’t fix your problem, we’ll provide onsite or secure online support to get it fixed right, for free.
When you choose Rescuecom, you can feel safe in the knowledge that you will get exactly what you paid for; in the timeframe you were promised.
North American Based Services
When you work with Rescuecom, you know you are working with a company based here in the United States and Canada. We don’t outsource your work or have to transfer your calls overseas.
All of our services:
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Tech Support
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Customer Service
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Sales
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Accounting
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Public Relations
…are based in North America, offering a clear, understandable ease of communication that is tops in any industry standard.
Our headquarters is based in Syracuse, New York USA.
Featured in Thousands of Media Outlets
When the media needs information they can trust, they come to Rescuecom.
Anyone can talk about fantastic service, safe computer repair or leadership roles in their industry. Only Rescuecom has the proven credentials to deliver safe and secure computer service. We are sought out by the media as a thought leader and a trusted resource for safe and secure computer services. The New York Times, CNN.COM, MSNBC, CNBC, FOX NEWS and dozens of other media outlets have requested time with Rescuecom to report on computer repair, computer reliability, safe computing, Internet, Internet security, and preventing identity theft.
TRUSTe certified web site
Rescuecom values the privacy, safety and security of our customers. We employ all of the TRUSTe best practices to guarantee the privacy, safety and security of your information and your computer service experience. As a Rescuecom customer, you will never have to worry that we will share or sell your private information. We provide the highest level of security for all customer information and transactions.
When it comes to earning your trust, Rescuecom is very serious. If you have any questions, comments or suggestions on how Rescuecom can earn your trust, please contact our CEO: David A. Milman ceo@rescuecom.com anytime.