Media Contact Information

Media Contact Information

Press Center


Media Contact Information
David A. Milman, C.E.O.
Email: ceo@rescuecom.com
Phone: +1.315.882.1100

About RESCUECOM

RESCUECOM is a national computer repair company, providing 24/7 technology services including cloud-based and local tech support. RESCUECOM Certified Level-3 Technicians based in the U.S. perform all of RESCUECOM’s computer services.

RESCUECOM services cover all computer makes, models and form factors: servers, desktops, laptops, notebooks, tablets, smartphones, routers, game devices, MP3 players, Internet-connected televisions and all peripherals, such as cameras, printers, and scanners. In addition to fast and flawless solutions for virtually any technology problem, RESCUECOM provides comprehensive IT support and management services for business. Since 1997, RESCUECOM has been providing industry-leading guaranteed computer repair and support for individuals and businesses across the country.

RESCUECOM Computer Repair & Support Services

  • RESCUECOM iProtector®
    RESCUECOM iProtector® is the cloud-based computer repair technology that connects RESCUECOM customers to our powerful and advanced tech support resources. iProtector® users simply click once to place service calls for remote computer support and service. We designed this groundbreaking computer repair software so that even non-geeks could use our services with ease. RESCUECOM iProtector® is cutting-edge technology for the tech support industry and we perform our fast and flawless technology services with this software.

  • Unlimited Computer Support Subscriptions for Home and Business
    RESCUECOM's Unlimited Computer Support Subscription™ provides unlimited support through iProtector®, over the phone, by email and through online chat. This ongoing computer service plan is available to both individual consumers and businesses. Technology services included with the Unlimited Computer Support Subscription™ are unlimited tech support, data recovery service and onsite service for business subscribers. A complete, cloud and local based Internet security solution for all customers is included with this technology support subscription plan as well.

  • RESCUECOM Internet Security Suite
    RESCUECOM's complete Internet security solution includes antivirus, malware protection and spam prevention software. Our Internet security software guarantees users no future viruses or malware. This Internet security software uses our cloud technology to connect clients directly to our extensive virus protection and computer repair services.

  • Computer Reliability Reports
    RESCUECOM releases a widely distributed and respected quarterly computer reliability report. This report ranks computer manufacturers by correlating market share to the number of computer repair calls received for each manufacturer's product.

  • Data Recovery
    RESCUECOM offers the highest probability for success in recovering customer’s data due to the advanced skill of our RESCUECOM Certified Level-3 technicians and the powerful data recovery techniques they use.

  • Comprehensive Range of Service Delivery Methods
    RESCUECOM's technology repair and support services take the form of remote support through iProtector®, phone support, email service, online chat, or onsite technology service. We provide comprehensive options for service delivery so that our customers always have a convenient way to receive tech support and computer repair.

  • RESCUECOM Blog Reports on Startups in the Tech Industry
    RESCUECOM's daily blog provides information on new technology and startups in to keep visitors informed about the coolest products and people in the industry today. We also have a strong social networking presence on Facebook, Twitter, Google Plus, and Tumblr to maintain a connection with both our customers and the public.


RESCUECOM Founder and CEO:
David A. Milman

Year Founded:
1997

Patents:
RESCUECOM was awarded a trademark plus patent number US 6,898,435 for SYSTEM ONE®, a unique workforce communications and business management system that coordinates technician dispatch and manages critical business functions.

RESCUECOM was also awarded a trademark plus patent number US 8,832,424 for iProtector®, a version of SYSTEM ONE® designed for customer use which defends against Internet threats and facilitates effortless set up and management of computer service calls.

Locations:
RESCUECOM provides technology services to the United States, Canada and the United Kingdom.

Headquarters:
2560 Burnet Avenue
Syracuse, NY 13206

Website:
www.rescuecom.com

Telephone number:

           (737-2837)

Google Reviews

Tai Boyd
a week ago
I took a chance with Rescuecom and was pleasantly surprised, I got helped almost immediately !!! Wow
...I took a chance with Rescuecom and was pleasantly surprised, I got helped almost immediately !!! Wow, the technician Anthony was great, super intelligent and kind. Will be doing plenty of business with rescuecom!! Highly recommended. less
Dave Sfreddo
a week ago
I did Google search today because I needed someone to work on my computer right away and I found Res
...I did Google search today because I needed someone to work on my computer right away and I found Rescuecom. They quickly got me connected to a remote technician that quickly resolved my issue in a timely manner and got me back up and running same day. I highly recommend them to others needing computer help. less
Marc Caputo
2 weeks ago
Everyone at Rescuecom has been fantastic! They are always there when I need them! I worked with Roy
...Everyone at Rescuecom has been fantastic! They are always there when I need them! I worked with Roy early on and was in great hands immediately! I must tell you about Anthony however! He has been extremely helpful since my Lenovo Laptop with Windows 10 gave me the BLUE SCREEN of deatth. Not only is Anthony knowlegeable, his Attituude is EXACTLY WHAT YOU ARE HOPING TO BE LUCKY TO FIND in any service business - and especially the computer repair service industry! THANK YOU ANTHONY AND THE REST OF MY NEW TEAMATES AT RESCUECOM!!! I would recommend Rescuecom to ANYONE! I have anotherr Sony Laptop and a new Mac Air that I am planning on signing up with Resuecom as well. When I consideed the additional expense, I asked myself this question: :How important are the devices and its content to you? How much would it cost to hire your own freelance IT Department? DONE!!! RESCUECOM YOURE HIRED!!! Marc less
Erik Brunson
2 weeks ago
Rescuecom has provided me great service today after a bad scam over the internet that is going aroun
...Rescuecom has provided me great service today after a bad scam over the internet that is going around. They helped me quickly resolve my issue with the computer and got me running within an hour or two. I highly recommend them to others need computer support. Thank you Rescuecom. less
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