Press Center

Media Contact Information
Josh Kaplan, President
973.851.4776
josh@rescuecom.com

About RESCUECOM

RESCUECOM is a national computer repair and technology services company that provides on site, 24/7 service from coast to coast. All local RESCUECOM franchisees offer guaranteed results and on-site, emergency one-hour response service with or without a contract, providing the industry’s fastest response and easiest relationship.

RESCUECOM services everything from home computers to super computers, wireless Internet to global networks, hardware to software, e-mail to ERP. In addition to one-time, on-site solutions for virtually any computer problem, RESCUECOM provides comprehensive, ongoing IT management services for businesses. Since 1997, RESCUECOM has been providing the “last mile of IT services” to consumers and SMBs.

RESCUECOM Computer Repair & Support Services

• Computer Repair and Maintenance - RESCUECOM offers virtually every computer service available for home or business, with guaranteed results.
• Emergency Response - RESCUECOM guarantees a technician on-site in les than one hour.
• Disaster Recovery - RESCUECOM helps you or your business with a full range of disaster and data recovery services.
• Security - RESCUECOM will assess your vulnerability and create a security plan to safeguard your system.
• Networking - RESCUECOM designs, installs and supports a wide range of networking option including Local Area Networks (LANs), Wide Area Networks (WANs), Virtual Private Networks (VPNs) and wireless capabilities.
• Business Process Automation - Custom designed solutions to enhance any company’s specific strengths to create a competitive edge, improve efficiency and save money. RESCUECOM works to tailor systems that emphasize organizations unique capabilities.
• Virus and spam protection
• Small business server implementation
• Pay per click marketing
• Web integration in business to link the front office to the back office
• IP Telephony
• Mobile computing
• Wireless installation for homes
• Best practices, training and 24x7 support for virtually any issue

RESCUECOM Founder and CEO:
David A. Milman

Year Founded:
1997

Headquarters:
2560 Burnet Avenue
Syracuse, NY 13206

Website:
www.rescuecom.com

Telephone number:
1 (800) RESCUE-PC

Patents:
RESCUECOM was awarded patent number US 6,898,435 B2 for SYSTEM ONE, a unique workforce communications and business management system that coordinates technician dispatch and manages many critical corporate and franchisee business functions.

Locations:
RESCUECOM's areas of service are conveniently located throughout the United States.

The RESCUECOM Story
RESCUECOM Has the Industry’s Most Comprehensive Guarantees.

Satisfaction Is Guaranteed
RESCUECOM provides a 90 day satisfaction guarantee on all services. If our recommended solution did not fix the problem, we will provide additional on-site or remote support, at no charge. If we cannot fix the problem, we will refund service charges, up to a maximum of $250.00.

Our Products Are Guaranteed
One year replacement cost warranty on all products purchased from and installed by RESCUECOM, even if the manufacturer warranty has expired. Labor beyond 90 days will be billable at our regular hourly or flat rates.