2020 RESCUECOM Computer Reliability Report in Appleworld

Apple’s Mac get a B+ in RESCUECOM’s latest computer reliability report

Apple’s Mac get a “B+” in RESCUECOM’s latest computer reliability report

Published: appleworld.today on June 01, 2020

I find this a bit hard to believe, but Microsoft has placed first in RESCUECOM's computer reliability report, followed by Lenovo in second place and Apple in third.

Despite persistent Windows issues requiring virus removal, “Microsoft continues to produce hardware with good performance and great computer reliability,” according to the computer repair and security company, which gives Microsoft an “A+” score.

BrandU.S. Computer Market ShareRESCUECOM Computer Share1Reliability Score2Reliability Grade3
1. Microsoft4.6%1.19%387A+
2. Lenovo14.9%7.76%192A-
3. Apple13.6%7.29%186B+
4. Samsung1.7%1.8%95C
5. HP31.2%33.8%92C
6. Dell26.8%29.4%91C
7. Asus3.7%4.8%77D
8. Acer3.5%5.41%65D

1 – Brands percentage share of calls into RESCUECOM call center
2 – Calculated percentage of computers released on the market against the number of repair calls per brand.
3 – Assigned by RESCUECOM to simplify the reliability scoring system.

Lenovo gets an “A-“ for its “highly reliable” and “affordable” computers. Apple gets a “B+,” which is at least better than the “C” it received last year.

“Apple computers are expensive, but diehard Mac fans are willing to pay for the aesthetics, the unique user interface, and the computer reliability to keep future Apple computer repair costs low,” says RESCUECOM. “Between Apple's sleek design and high computer reliability, even PC users may be tempted to switch to an iMac or MacBook.”

Google Reviews

Amy Spencer
Amy Spencer
3 weeks ago
Roy was AMAZING! He was incredibly knowledgeable and helpful. Called the company and they helped im
...Roy was AMAZING! He was incredibly knowledgeable and helpful. Called the company and they helped immediately. Highly recommend the company and Roy in particular. less
Douglas Wilson
Douglas Wilson
a month ago
David & Roy were extremely helpful, and fully solved my problem & issues, and thus I am extr
...David ~amp~ Roy were extremely helpful, and fully solved my problem ~amp~ issues, and thus I am extremely grateful for their very kind ~amp~ professional assistance! less
mike barnard
mike barnard
a month ago
I have been using this service for over 8 years, and they provide great friendly service.
...I have been using this service for over 8 years, and they provide great friendly service. less
VaioSpace2001
VaioSpace2001
a month ago
RESCUECOM offers excellent support for your technology and computer issues. They offer both hourly a
...RESCUECOM offers excellent support for your technology and computer issues. They offer both hourly and monthly plans to suit your budget. I strongly suggest their services to anyone facing today's technological challenges. less
View all Google reviews

Featured in:


Feature Inthe New York TimesFOX NEWSUSA TodayComputer WorldCNNForbes