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Tech Support Blog

Tech Support Blog

The How’s and Why’s of Malware

The number one cause for concern among Internet security and computer repair experts is malware.  A little known threat just a few years ago, these malicious programs can slip past Internet security and bring on extensive computer repair costs.

But what is malware?

Malware involves several different kinds of programs:

  • Trojan Horses
  • Rootkits
  • Viruses / Worms
  • Data Thieves Read more »

40 Windows Apps Feature Critical Vulnerabilities

For users of Windows and its associated applications, the news is not good this morning.

Noted Internet security researcher HD Moore, of Rapid 7, reported Wednesday that 40 different Windows applications have serious security vulnerability.

The vulnerabilities are, according to Moore, similar to one found in Apple’s iTunes for Windows.  Apple has patched the vulnerability in that program. Read more »


Facebook to Make Location Services Announcement

Facebook, the world’s number one social networking site, will hold a news event tomorrow at its corporate headquarters, to announce its new location-based service.

While Facebook has confirmed little, it has been rumored that the social networking site might be partnering with Foursquare, which Facebook attempted to buy earlier this year. Read more »


Viral Content: A Hidden Threat

Those funny videos on Facebook can actually be a major cause of computer repair problems.  Accessing viral content increases your chances of needing computer repair or computer support.

Just how extensive has the “viral video” craze gotten?

This week, a website called The Chive posted a series of pictures of a young woman quitting her job via dry erase board messages emailed to her co-workers. Read more »


Internet Security: The AV Virus

RESCUECOM’s computer support specialists handle hundreds of calls every week, giving them a sense of what the biggest Internet security threats currently are.

“Right now,” says Stanley Memmelaar a member of RESCUECOM’s sales team, “the AV virus is the number one Internet security problem.” Read more »


Rescuecom Releases 5 Tips to Detect Phishing

Phishing attacks threaten our Internet security and can be hard to detect.  They can lead to identity theft, viruses, or the need for computer repair.  To help protect your Internet security, RESCUECOM’s computer repair experts offer five simple tips for detecting phishing attacks.

•1.) Avoid Action – Phishing attacks work when you take action.  An email that requests information or features clickable links may be an attack against your Internet security.  Legitimate emails include cut and past style links to help you avoid clicking.  If there are only clickable links, the email is likely a phishing scam. Read more »


Internet Security: Fake Anti Virus Programs

RESCUECOM reminds users to utilize only legitimate anti virus software, such as our Internet Security Suite.

A common cyber attack uses fake anti virus software as a means for infecting computers with malware.  These attackers rely on fear to trick users into violating their own Internet security.  Read more »


Internet Security: Browser Hijack!

RESCUECOM offers suggestions to prevent browser hijacking, protect your computer, and utilize computer support.

A common Internet security threat is browser hijacking.  Malware programs can hijack your Internet browser, changing your home page, altering your settings, and decreasing functionality.   There are ways to prevent this Internet security violation.  Read more »


The Advantages of Online Computer Support

RESCUECOM understands the need for fast and reliable service in today’s world, which is why we offer online computer support for homes and businesses.

Online computer support is a necessity.  In today’s world, when things need to be done as fast as possible, people do not have time to wait for computer repair.

The advantages of online computer support are plentiful: Read more »


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