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Zipments Improves the Delivery Process

photo zipments-improves-the-delivery-process.pngEnabling customers to order a product online and then pick it up at your door the very same day is a major goal for online retailers.  While some companies used technology to offer this in the past, they unfortunately did not last, but companies offering similar services are once again emerging.  One such company is Zipments, and its mobile app is a service that seeks to give retailers a unique edge, particularly in large cities.  Offering same-day delivery is one of the only advantages that so-called brick and mortar shops have over large online retailers like Amazon, and it is something many customers desire.  The courier industry is one that is rate quickly, and companies trying to survive with outdated technology and customer service tools may not be able to last.

Zipments is a delivery service for cities that lets customers choose whether they prefer to receive shipments via foot, bike or motor vehicle.  It is ideal particularly for the bicycle courier arena, however, letting bicycle couriers and dispatchers interact via the mobile app and drastically modernizing deliveries.  While the mobile app is available and best on the go, Zipments features basic tech support for any Internet-connected computer as well.  Unlike other services offering free deliveries of anything no matter how big or small, it works with established courier services that primarily perform business-to-business deliveries such as moving inventory from one retail outlet to another or from warehouses to stores.

According to its founder, Zipments is different from other competitors because it focuses on “collaborative commerce,” using a range of different couriers that each have a different specialty.  To send a parcel less than a few miles away down a route known for heavy traffic, it notifies a bicycle courier.  For large shipments, it can utilize a truck delivery service.  It is much easier for clients to handle shipping through the app or web service than having someone receive orders by phone and manually dispatching people around a city.  It eases the process for local businesses as well, allowing them to submit a form online detailing where the courier needs to pick up and drop off a delivery as well as the weight and dimensions of it.

Zipments only assists with the delivery aspect of business and coordinating between a business and courier.  It does not handle financial transactions or record keeping, so Internet security is of little concern.  It offers three options for clients, but all are same day.  Customers can select rush delivery in sixty minutes, standard delivery within three hours, or to receive a shipment at 5 PM as long as they have requested it by 1PM that day.  It even handles online marketing to improve a courier’s online presence and connect it to more retailers.  It is easy to see how automating delivery services allows couriers to focus on making deliveries while giving retailers what their customers need.

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