Computer Support Blog

As part of its continued efforts to catch up to Apple in the mobile technology market, Microsoft has announced that it will directly connect new Windows Phone 7 smartphones with its Xbox Live service.

The move was announced at the Game Developers Conference Europe, in Germany.  There, Microsoft revealed a list of Xbox Live games coming to the Windows 7 Phone platform, and reiterated their intent to make portable gaming a focus. Read more »

A new scam has begun spreading virally through Facebook, based on the often requested ‘dislike’ button.

Facebook, which allows users to ‘like’ posts, pages, and other content, has yet to create or approve a ‘dislike’ button.

Now a new scam spreading throughout the site tricks users into installing a rogue application which claims to be a dislike button.

Instead, the application uses each user’s account to virally spread itself, much like the “hot” and “funny” video scams which have plagued the social networking site in recent months.

Those attacks were designed to steal information from users, including their login credentials.

Protect yourself from this scam by avoiding any links, even from friends, that claim to provide a dislike button.  If you’ve already been victimized, deactivate the application, delete all posts referencing it from your wall, and eliminate it from your ‘likes’ and ‘interests’ in your profile.

As with the previous scams of this sort, changing your Facebook password is also recommended.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

Those funny videos on Facebook can actually be a major cause of computer repair problems.  Accessing viral content increases your chances of needing computer repair or computer support.

Just how extensive has the “viral video” craze gotten?

This week, a website called The Chive posted a series of pictures of a young woman quitting her job via dry erase board messages emailed to her co-workers. Read more »

Microsoft has announced an invitation only event in San Francisco on September 15, to launch the beta of Internet Explorer 9, the newest version of the company’s web browser.

The beta had previously been announced, though no official date was released until this week.

The San Francisco event will focus on the “beauty of the web”, and promote IE 9, which Microsoft hopes will restore it to the top of the browser market. Read more »

Internet Security News:  Hackers Move to the Cloud

Earlier this week McAfee reported that malware has reached previously unheard of levels, with over 10 million new pieces of malware cataloged over the first half of this year.

Unfortunately, not only are hackers developing more and more new bits of malicious code, they’re also developing new ways to deliver them.

Late last month, database security company Imperva discovered a “master hacker” phishing attack that indicated the hackers has based their attack in the cloud. Read more »

After release date delays, Dell’s Streak is finally ready to hit the market.

The smartphone-tablet hybrid will be available to customers who pre-ordered on Thursday, with general online availability on Friday.

The Streak is Dell’s first entry into the smartphone/tablet market and is the first contender to directly attempt to compete with Apple’s iPad.  Read more »

Rescuecom Releases 5 Tips for Mobile Device Security

SYRACUSE, N.Y., August 9, 2010 – Mobile devices are extremely popular, but also extremely vulnerable.   Internet security is no longer just a concern at home or the office, and phone data recovery is more than a solution for users.  To help you understand the issues of Internet security and phone data recovery for your mobile devices, RESCUECOM offers these 5 tips.     Read more »

With many of us tightening our belts because of the recession, every purchase needs to be made with our budgets in mind. However, making a budget purchase when it comes to technology can sometimes turn into a budget buster once the high costs of computer repair and computer support are factored in.

Purchasing a budget minded product can be a short term cost savings.  Unfortunately, those cost savings are often offset by additional costs for computer repair and computer support that these devices incur. Read more »

A key component in keeping your Internet security up to date is the free form of computer support provided by many major software companies – patches.

For example, Microsoft releases Internet security patches, along with non security computer support updates, on the second Tuesday of every month or “Patch Tuesday.”

Tomorrow’s Patch Tuesday will feature 14 bulletins with patches for thirty-four Internet security vulnerabilities in Microsoft’s products including Windows, Office, and Internet Explorer. Read more »

Smartphone data recovery can be costly, but it can be avoided by following some simple tech support tips.

Many of us rely on mobile devices such as the iPhone and the BlackBerry.  Yet, despite everything we do with these phones, one thing we don’t always do is take precautions to preserve our data.

So what can you do to avoid needing data recovery for your smartphone? Read more »