Computer Support Blog

Fraud is not new to humanity.  Impostors and counterfeiters are as old as the idea of property.  The only new developments occur in the scams we see and the venues where they are attempted.  The birth of the World Wide Web created a digital world loaded with sensitive information where clever con artists could ply their trade.  Today, Internet security is paramount to protecting financial information from theft by nefarious individuals.  Everyone needs to consider seeking computer support to ensure effective Internet security.

Internet security as a way to identify and prevent fraud, started simply.  Over time, increased Internet security and the computer support it requires have become more and more a priority for people doing business on the Internet.  As Internet security becomes more sophisticated, so do the methods used to steal information.  Internet security, cybercrime, and the constant computer support needed to help in this conflict represent a daily battleground.  Personal users, out of concern and genuine fear, need the help of expert computer support, and they need continuous education in effective ways to maintain their own Internet security.  As an example, banks and private companies have begun offering identity protection to consumers worried about the safety of their transactions.

The most current and troubling threat to Internet security is the growing number of mobile web users.  Smartphones and tablets alter the digital landscape once again, and wireless options and expanded coverage are right alongside them.  Knowledgeable computer support is all the more important as threats to the Internet security of mobile users multiply due to the lack of anti-virus software on many devices.

Improving Internet security against mobile fraud continues as a top priority for commercial entities and the computer support personnel they employ.  Simple prevention is still the best solution to reduce the possibility of a cybercrime affecting you, and effective, reliable computer support is the key to peace of mind.  Take the time to install protective software on that smartphone.  Do your shopping while on the go, but wait until you get home to make that purchase.  The Internet security of your home machine is probably far superior to your mobile device.  A little education and proactive computer support can help prevent the huge hassles caused by a breach in your internet security.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com

The results are in for RESCUECOM’s first Computer Reliability Report of 2011, Lenovo claims the top spot!

SYRACUSE, N.Y., Jun. 6, 2011 — RESCUECOM’s Computer Reliability Report reveals the top five manufacturers with the best overall computer reliability.

“There have been some interesting changes over the last 3 months. We are in a time of rapid technical change and consumers more than ever need to have up-to-date unbiased guidance.” stated David Milman CEO of RESCUECOM.

The Computer Reliability Report gives an unbiased summary of the most reliable personal computer manufacturers. The top five brands with the best overall reliability in Q1 2011 are:

1. IBM/Lenovo (254)
2. Asus (242)
3. Toshiba (164)
4. Apple (149)
5. HP/Compaq (122)

Read more »

Don’t Suffer from the Crash: Store Data Online

Crashing computers and multiple devices create difficulties in getting documents on demand. Entire papers can be lost, or the wanted photograph is on another device.  Online data storage offers a solution to the issue. Customers can arrange for a digital file cabinet for data files and avoid lengthy processes to recover or carry wanted items.

More customers use storage websites as more people grow more mobile. The number of available websites to store information also increases with the demand. Some options include: Carbonite.com, Dropbox, and MobileMe. Remember for expert and personal computer support, RESCUECOM offers a Remote Backup solution to protect all files against human or system errors through the device’s Internet connection. RESCUECOM’s trained technicians install the Remote Backup and will help retrieve lost information24 hours a day.

Read more »

HP, long expected to be one of Apple’s main competitors in the tablet market, has fired its first shot at the competition, and it’s an interesting one.

With little fanfare, the company released its Slate 500 tablet, running Microsoft’s Windows 7 OS.  Since HP acquired Palm earlier this year, it had been widely speculated that the company’s first tablet release would feature Palm’s WebOS.

HP has now announced that a WebOS tablet will be released sometime in 2011. Read more »

A recent survey has revealed some troubling data for corporate technology users when it comes to Internet security.

According to the Sixth Annual Enterprise IT Security Survey, conducted by Amplitude Research, 67% of large companies (minimum of 5,000 employees) reported at least one significant security intrusion.

That was over 25% higher than the year before.

Companies cited various potential reasons for the increase, ranging from significant Internet security weaknesses to employee Internet usage.  No matter the reason, one thing is clear:  large corporations are coming under increased attack. Read more »

Your business needs technology, and that technology doesn’t always work.  So how do you choose where to go for your computer repair and business support needs?

Business technology used to be simple: a computer or two, a phone, and maybe a fax machine.

Today’s technology is far more complicated.  Most businesses, even the small ones, rely on multiple pieces of technology, from networked computers, to printers, to servers, and that’s just the hardware.  When you add in software such as different operating systems, office productivity suites, email, scheduling, and payroll programs, many businesses find themselves dependant on technology that isn’t always reliable.

When technology isn’t reliable, you need business support and computer repair that is. Read more »

Recently, it was revealed that Dell Computers had misled and possibly outright lied to customers who had purchased one of their computers and were in need of computer repair.  This is not the first time Dell has come under scrutiny for their computer repair and customer service practices.  In light of these recent revelations, RESCUECOM offers some information and clarification for those Dell Computer customers who may be in need of computer repair.

The Dell computers that were affected were OptiPlex desktop PCs sold between 2003 and 2005.  These Dell computers were primarily sold to business customers, usually in large quantities.  The computer repair problems that then cropped up would, therefore, put the customer’s business at risk. Read more »

RESCUECOM offers suggestions on choosing the right network for your online business needs.

Today, almost every business functions at least partly online.  Choosing the right network and maintaining it can be hard, so RESCUECOM offers network service, tailored to your meet your online business needs. Read more »

I think everyone is missing the point of the Yahoo-Microsoft deal. Most people have forgotten Novell, except the people in Provo, UT still reeling from the destruction of the Microsoft machine, and of course, Eric Schmidt, CEO of Google. Eric Schmidt took over the reins at Novell in March 1997, when Microsoft was outselling Novell’s Netware Operating System 9 to 5, certainly the decline of Novell’s once 90%+ share of the Network Operating System to just about nothing today should not be lost on the folks over at Google. Read more »

RESCUECOM offers its top 5 cost-cutting tips to keep computers running smoothly and help consumers avoid unnecessary PC expenses

SYRACUSE, N.Y., May 13, 2009 – Without proper PC maintenance, computers’ performance slows down and may even grind to a complete stop. And in these tough economic times, buying a new computer to restore efficiency or trying to rescue data from a dead machine can be painfully expensive.

Proper and regular computer maintenance can save you time, money and stress, according to Josh Kaplan, president of RESCUECOM, the nation’s premier information technology services company. Whether users opt for RESCUECOM products and services or find their own resources, desktops and laptops can be kept running fast and efficiently through the following five strategies. Read more »