Computer Support Blog

Offering coupons and discounts has long been one of the most effective means of increasing a company’s business.  As we continue to advance and our technology develops, our mobile devices are often the most useful tools we have to do almost anything wherever we are.  Tatango is an app for businesses that allows them to take advantage of their customer base and improve sales by offering coupons via text message.  While there are some apps and programs that offer a similar service, there are a few additional benefits to the service that Tatango offers. Read more »

Any medical professional who runs a private practice knows that communicating with patients can sometimes be a major problem.  Patients miss appointments and don’t reschedule accordingly, causing havoc for a practice’s calendar.  Cool person in technology Brandon Rodman is the CEO of a company that’s coming up with a better system to communicate with patients for one type of medical professional: dentists.  Rodman’s company Weave provides communication technology and software to dental care offices with their specific needs in mind.  Rodman designed his company’s software to address specific issues related to dental care practices and their patients.  Rodman’s software connects telephone communication, text communications and scheduling all together for one seamless experience.  Normally, dental practice office workers would have to make calls and work with scheduling and customer directory software separately. Weave combines these systems to reduce hold time for patients over the phone and streamline the process for office workers to avoid careless mistakes.  Any office interested in Weave may be better off having strong business computer services available to them to help with the transition to Rodman’s software. Read more »

Schools do not generally allow teachers to have direct communication with their students outside of class due to privacy and safety concerns.  Unfortunately, this mistrust of teachers makes it difficult to keep students and parents informed about what is happening in class at school.  Students do not have permission to share cell phone numbers, so mass texting is impossible; despite the fact that many young people use their phones as their main means of communication.  Some services provide an Internet-based hub or website where teachers can post assignments and updates, but there is no guarantee that students are going to visit the site and check their assignments.  It is equally unlikely that parents would check for their children.  Read more »