Computer Support Blog

Please enter a valid ZIP code.

Tech Support Blog

Tech Support Blog

LiveNinja Enhances Customer Service

 photo liveninja-enhances-customer-service.pngOftentimes, people browsing a company’s website may need help navigating the page or finding the information they need.  While many sites offer helpful tools and can be very clear and concise in the information they offer customers, some may still require more assistance.  Some businesses and organizations offer help from live customer service representatives in real time rather than making people wait or offering no additional help, and this is a service upon which a startup called LiveNinja builds.  It offers a video chat marketplace geared toward customers by which service providers can offer live help via live video.  This is not a new technology or a new concept, and even Google has a similar service called Helpouts.  LiveNinja offers its services to companies with a few additional benefits, mainly involving aspects of its analytics and the ability to reach customers in various additional ways. Read more »



Hurl Brings a Unique Element to DLNA

 photo Hurl_hurl-brings-a-unique-element-to-dlna.jpgMore people are online, able to watch any video at any time, and connected to each other in ways never before possible.  One way companies have utilized technology for consumers is by giving them the ability to view music, photos, and video stored on a mobile device across other computers, mobile devices, gaming systems, and Internet-connected televisions.  DLNA, or Digital Living Network Alliance, has existed for years now, but an app called Hurl looks to add some unique elements to it.  Unlike services like AirPlay, AppleTV, or Chromecast, users are not limited to particular brands, and it does not limit users to either iOS or Android specifically.  Instead, it works from any tablet or smartphone to connect to any other device connected to the Internet across any type of network connection.  Aside from these distinctions, Hurl also adds a particular and somewhat unique social aspect to its service. Read more »



OpenSnow is an App for Snow Enthusiasts

 photo opensnow-is-an-app-for-snow-enthusiasts.pngWeather prediction and forecasting is something to which people have had access for centuries and news sources have been providing people with for decades. Weather and forecasting apps are nothing new, and many apps exist to keep people informed of particular situations to particular groups of people. It is in this vein that an app called OpenSnow exists as a means of informing skiers, snowboarders, and others of the perfect conditions for snow sports and similar activities. Its creators developed it as the most effective way to plan the ideal ski vacation or winter vacation. It goes beyond mere weather reports to provide a great deal of in-depth information that can help you to understand every aspect involved in planning such a trip. Read more »



Instead is Philanthropy for the Budget-Conscious

 photo instead_instead-is-philanthropy-for-the-budget-conscious.pngMany people have a desire to help others but do not have the money to support many charitable organizations, and many feel they do not have enough to make much of an impact at all. Instead is an app that its developers built upon the premise that you do not need a lot of money to make a difference, allowing people to make a large impact with a little. Its creators claim that you can use the app to give even more to the causes that you already support, and what it essentially does is two things: firstly, it helps you to understand things you can do instead of another thing you commonly do in order to save money that you can then donate. Secondly, it incentivizes and gamifies “micro-philanthropy,” or charitable giving by an individual on a small scale. Read more »



2015 Holiday Season’s Four Most Reliable (and the Four Worst) Technology Brands Revealed in the RESCUECOM 2015 Q3 Computer Reliability Report

photo rescuecom-computer-reliability-report.pngDo you want a trouble-free computer? No one can guarantee that, but there are two brands that will reduce your chances of problems according to the 2015 Q3 Computer Reliability Report from RESCUECOM. Read more »



Rentmonitor Makes Rent Collection More Efficient

photo rentmonitor-makes-rent-collection-more-efficient.jpgWhile rent management is not necessarily very difficult, there are times that it can become difficult to manage, particularly for property owners who own several properties.  Even for landlords that do not manage more than one property, waiting for a check in the mail is not ideal.  For those who own just one property or numerous ones, now there is Rentmonitor, a property management solution that helps landlords manage their rentals easily and quickly.
It is a service that takes advantage of advanced technology to help you save time and money by automating the entire payment process for you.  It is an extremely affordable rent collection option, with only a minimal transaction fee and a low monthly cost.  This fee includes rent reminders and invoices, tenant screening, customizable late fees, and seamless transfer of rent from a tenant’s bank account to yours. Read more »



ReTenant Provides Custom Apps for Apartments

photo ReTenant retenant-provides-custom-apps-for-apartments.pngMany people in the U.S. live in apartment complexes rather than owning their own home, and those who are community-minded see the place they share with dozens or even hundreds of other people as a small community in its own right.  This is a mindset shared by many who own and operate these shared spaces, organizing events or gatherings and offering a communal space for all to share.  It is not always easy to ensure communication with everyone in an apartment complex, and this is especially true the larger it is and the more people live there.  This is a problem a startup called ReTenant looks to fix, offering individual apartment complexes the ability to create their own mobile apps.  Typically, property owners or managers of apartment buildings rely on outdated communication methods like flyers or simple word of mouth.  ReTenant utilizes technology to ensure that communication among tenants as well as between tenants and property managers is swift, easy, and certain. Read more »



Zalongo is a Private Social Network for Families

photo Zalongo zalongo-is-a-private-social-network-for-families.jpgSocial media is one of the most prominent uses of the Internet, and almost everyone online connects to friends and family through at least one.  Many people have a wide variety of social networks on which they share many different things including personal thoughts, family photos, check-ins to places they visit, and much more.  Zalongo is a startup that helps you create your own private social group or family website, and it offers a bit more to help you share everything you want to with specific people.  There are limits to social media, and you may find yourself using different apps or networks for different purposes, not to mention keeping different profiles for different groups of people.  With Zalongo, that is no longer necessary. Read more »



GooseChase Offers a Break from the Ordinary

photo GooseChase goosechase-offers-a-break-from-the-ordinary.jpgTeam-building exercises are common in today’s workplace as a proven way to reduce employee stress and increase productivity in the office.  These can include anything from more involved events such as weekend retreats to simpler exercises meant to build trust and get people to know each other better.  For those who do not work in an environment such as an office surrounded by others, work can still be stressful and daily routines can be tedious. Now, there is an app called GooseChase that applies technology to both team building and as a way of keeping things interesting in everyday life.  Its creators refer to it as a way to add some entertainment to your life without having to change your entire lifestyle.  It can serve to break up a monotonous workday and build comradery amongst employees, while completing just a few challenges can make everyday life that much more fun and interesting. Read more »



Simply Appointments is Effective Schedule Management

photo simply-appointments-is-effective-schedule-management.jpgPeople have long kept logs to keep track of schedules, appointments, and other things they need to remember on a daily basis.  Thus, it is no surprise that stock calendar and notetaking apps come standard on almost every PC, tablet, and smartphone and have since the invention of each.  Businesses have scheduling needs as well, and issues such as forgetting an appointment or a customer being unable to find a time to book a meeting most often results in a loss of profit.  To counteract these concerns, an app called Simply Appointments works to help businesses avoid losing money.  It goes far beyond simply allowing you to schedule online appointments for customers of service-related companies.  In fact, its creators guarantee that by using Simply Appointments you will get more customers who will make appointments more often. Read more »



111-120 of 1857
© 1997-2024 RESCUECOM Corporation
Patented - Patent Numbers: 6,898,435, 8,832,424 and 9,477,488
Additional Patents Pending