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Tech Support Blog

This Device Would Do It In a Heartbeat – the Nymi

How far has identity authentication come?  From formerly high tech methods such as face unlock to retinal scanners in action-packed spy movies, technology is moving toward a system that requires “putting your heart into it.”  Imagine coming home and, without any action on your part, pulling into an unlocked garage, entering your unlocked home, and entering a room where your music of choice and even your room temperature of choice welcome you home.  Add having your favorite dinner on the table and the candles lit and you’d have the perfect picture! Read more »


Your Computer Knows Who You Are

Biometrics is a term used mostly in reference to fingerprints, retinal scans, and facial recognition. Biometrics is a way to identify exactly who a person is, by comparing a unique biological feature to those already in a registered database. Biometrics is nothing new; people have been using fingerprints as a means of identification for literally thousands of years. The ancient Chinese would sign a document with their handprint or fingerprint rather than a name.

The first modern uses of fingerprinting began as far back as 1877 when Sir William James Herschel used fingerprints to prevent fraud. Since that time, our methods of and uses for biometrics have advanced quite far. The government uses facial recognition software to identify immigrants, fingerprints help police catch criminals, and retinal scans are used to keep high-security buildings safe.

Already, we are seeing the use of biometrics in computers as well as these other applications. Many models of laptops come with a fingerprint scanner, and soon our other computer devices may have biometric capabilities. This is a growing field in computers because it is more secure and very easy to use.

Read more »


Are You Sure You Want to Save That Password?

Everyone does it and no one really thinks about it. You register on a new website and your browser automatically asks if you want to save your password. If the computer belongs to you, you think, “Sure, why not?” and click ok. Unfortunately, there could be some major consequences to that little decision.

If your computer were ever stolen, the thieves would have instant access to all of your sites. They could get into your email, your social networking sites, your online shopping accounts, and any other website for which you have saved the password.

Even if that never happens, saving passwords in your browser does not make them secure passwords. Most browsers have a way to look up all the saved passwords, usually under the ‘tools’ or ‘settings’ menu. Anyone with access to your computer can find this registry of your saved passwords and use them.

Malware can also get into your computer and find these passwords in the same manner. If you have poor Internet security, malware can even steal these passwords undetected. Sometimes even a scan specifically designed to detect malware programs does not find them.

There are a few options available, however, to make certain you have secure passwords. At home, the easiest thing to do is simply write them down and keep them near the computer. Unfortunately, you would then have to re-enter them every time you login to the website.

Another thing to consider is that there are programs that will keep your secure passwords safe. These kinds of programs have a master password that you can set-up, which you must enter once each time you open your browser, that will then unlock all the saved secure passwords. This eliminates the need to constantly re-enter all of your passwords on different sites, but the problem with this is that you cannot ever re-set the master password, even if you forget it.

If you do not want to use either of these options but tend to forget your passwords, you can always keep changing your passwords using the ‘forgot password’ feature on the website. Most websites make this an easy and quick process, and it is another way to make sure you are using secure passwords.

Fortunately, if you ever do run into problems stemming from lost or stolen passwords, you can easily get computer support help from a computer repair company such as RESCUECOM. If you follow the tips above, however, you should have fewer worries about whether or not you have secure passwords.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


Is your Password Guessable?

Using the same password for most or all online activities may be convenient, but it is a dangerous Internet security practice that we should all avoid. Sure, recycling passwords makes remembering them easier, but it also makes it easier for cybercriminals to steal that information. Even when you’re using a trusted network service like your home network, having weak or recurring passwords is an unnecessary threat to your Internet security.

Along with monitoring how you use public network services and keeping your anti-virus updated, consider using a different and difficult password for each of your accounts. Varying your passwords is an easy way to increase the level of your Internet security. When cybercriminals learn one of your passwords, they may try to use it to gain access to your other accounts. Using significantly different passwords can drastically limit the damage to your overall Internet security.

To check the strength of a password (or even just for fun), consider searching for a list of the worst passwords and making sure yours isn’t on it! One online list includes the 500 worst passwords of all time, and among these are: 123456, password, eric, gandalf, rainbow, barney, and butter!

Even when passwords are not as ridiculous as these (barney?), Microsoft’s Safety and Security Center suggests changing them periodically. When coming up with passwords, keep in mind that you may have to enter them while using public network services where Internet security is not very high. The Security Skeptic also offers some easy ways to create better passwords to improve your Internet security.

To test a password’s Internet security level use an online service, and keep these tips in mind:

  • Avoid common words
  • Don’t use personal information such as a telephone number, address or birthday
  • Use at least eight characters, the more the merrier
  • Combine upper and lowercase characters
  • Include numbers and symbols (%4#3*1)
  • Start with a sentence and change it around (Somewhere over the rainbow/ SomeWhereOverDaR@inbow22)

If you’re worried about forgetting a password, write it down! Storing your passwords on paper isn’t necessarily a threat to your Internet security. Cybercriminals will try to target your information through your online network, not your desk. Still, keep your password in a safe place.

Prevent cybercriminals from infiltrating your Internet security, personal accounts, and network services by changing your passwords often and making them difficult. If a password is too difficult for you to remember, then it’ll certainly be difficult for a hacker or virus to figure out.

About RESCUECOM:

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit https://www.rescuecom.com or call 1-800-RESCUE-PC.

For More Information, Contact:

David Milman, CEO

315-882-1100

david@rescuecom.com


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