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Apple and Panasonic Are Top Performers in RESCUECOM’s Third Annual Computer Reliability Report

 

Report Helps Consumers Make Informed Choices When Purchasing a Computer This Holiday Season

 

SYRACUSE, N.Y., Dec. 15, 2008 — RESCUECOM the nation’s premier information technology services company, today announced the results of its third annual RESCUECOM Computer Reliability Report, an unbiased analysis that compares computer vendors’ market share with consumer service call data from RESCUECOM’s 1-800-RESCUE-PC call center. Results of the report – based on a sample of more than 36,000 service calls to RESCUECOM – provide computer users with unique insight about the likelihood that they will require support beyond what is provided by the computer maker’s warranty. Read more »


RESCUECOM Issues Computer Buyer Checklist for Holiday Shoppers

 

You’re not just buying a machine; you’re also buying a company!

Among the most popular holiday gifts this year will be computer laptops, desktops and related products. Those who buy computers as gifts can easily make the wrong purchase if they don’t give their decision the proper thought. With that in mind, RESCUECOM has issued a Holiday Computer Buyer Checklist, items to consider before buying that first computer you see, or the first one the retailer suggests you buy.

With cut-rate pricing, high-pressure sales, and new technology being introduced all the time, confusion ends up being the biggest Grinch for technology shoppers during the holiday season. Those buying computers must think not only about the price of a machine but other factors such as warranties, reliability, how the recipient is likely to use the computer and what additional accessories they are likely to need.

The RESCUECOM Holiday Computer Buyer Checklist is designed to give shoppers guidance in their technology purchasing decisions. If used in conjunction with RESCUECOM’s soon to be released National Computer Reliability Report, shoppers will be ready to make the right purchase this holiday season. Read more »


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Additional Patents Pending