Apple Number One in RESCUECOM Reliability Report
The News and Observer
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
newsobserver.com
Wednesday, October 25, 2006:
As the holiday shopping season approaches, here's something to keep in mind.
Research Triangle Park-based Lenovo/IBM has been rated as the most reliable computer manufacturer by Rescuecom, a national computer repair and support company. Apple was a pretty close second. Far behind were, in order, HP/Compaq, Dell, Gateway and others.
Rescuecom based its rankings on a comparison of the 20,000 calls it received for laptop service and the manufacturers' market share.
Although hardware quality plays some role, the company pointed out that vendors' customer support could be a factor in its results. The idea: Customers who receive good customer support from their computers' manufacturers would be less likely to call a third-party repair operation.
Google Reviews
4.9
1078 reviews
Jean Ende
a week ago
...I was in a panic because I'd been hacked--they saved the day and took care of all my problems right away. less
a week ago
I was in a panic because I'd been hacked--they saved the day and took care of all my problems right
Rubin Cohen
2 weeks ago
...Excellent service, restored my computer, very good interaction, highly recommended less
2 weeks ago
Excellent service, restored my computer, very good interaction, highly recommended
Jon Murphy
3 weeks ago
...Everything has been great! I am really glad to have the help with tech support for my private practice, 10/10 highly recommend. less
3 weeks ago
Everything has been great! I am really glad to have the help with tech support for my private practi
Earl Hilchey
a month ago
...Had a great experience with Rescuecom fix my computer online. Roy was very helpful. I would highly recommend your services to others. less
a month ago
Had a great experience with Rescuecom fix my computer online. Roy was very helpful. I would highly r