RESCUECOM Computer Support Blog

What is reliability?
When it comes to manufacturing a reliable computer, it means more than just putting together something that works.  It’s about putting together a computer that holds up and functions well over the long haul.  It’s about providing computer service when that computer doesn’t hold up, and about ensuring that a customer gets the [...]

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SYRACUSE, N.Y., August 27, 2010 - Any time you seek out computer repair or computer support services, you are putting a great deal of trust in someone.  To help you choose only a quality and reputable computer repair service, Rescuecom offers these tips. 

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Apple has announced a media event for September 1, at which the company is expected to announce a new iPod Touch and a refresh of Apple TV, which launched three years ago but never truly caught on.
While most expect Apple CEO Steve Jobs to downplay the Apple TV angle and instead focus on video playback [...]

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Users of Apple’s iTunes store have been victimized yet again, but not because of Apple.
A series of ongoing phishing scams have tricked users of Apple’s online service into revealing login information.  In turn, this has allowed hackers to bypass the Internet security of those users with ease.
Once logged into the account, hackers have rung up [...]

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SYRACUSE, N.Y., August 19, 2010 - Any computer malfunction is a nerve wracking experience.  Whether it’s a situation that requires significant computer repair, or only minimal computer support, every computer crisis can seem like a catastrophe.  Rescuecom’s computer support specialists offer theses 5 tips for handling your next technology crisis. 

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The number one cause for concern among Internet security and computer repair experts is malware.  A little known threat just a few years ago, these malicious programs can slip past Internet security and bring on extensive computer repair costs.
But what is malware?
Malware involves several different kinds of programs:

Trojan Horses
Rootkits
Viruses / Worms
Data Thieves

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For users of Windows and its associated applications, the news is not good this morning.
Noted Internet security researcher HD Moore, of Rapid 7, reported Wednesday that 40 different Windows applications have serious security vulnerability.
The vulnerabilities are, according to Moore, similar to one found in Apple’s iTunes for Windows.  Apple has patched the vulnerability in that [...]

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SYRACUSE, N.Y., August 16, 2010 - McAfee, a top Internet security company, recently announced that malware attacks are at an all-time high.  According to McAfee, 10 million new pieces of malware were cataloged during the first half of this year.  With this Internet security threat reaching such significant heights, Rescuecom offers these tips to protect [...]

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